Use this knowledge article for help with creating Digital Signatures in Adobe Reader DC. Note: Once you migrate to Reader DC or Acrobat DC, you will be prompted to create a new Digital ID file. The process remains the same as above after December 1. Not sure what you'll need? That's fine! If you install Adobe Reader now and later realize you need Acrobat Pro DC, both applications can be installed on your device. Once opened, you should see the Adobe Acrobat Pro installer folder. If you still don’t see the email, contact the Service Desk ( or 20 (HELP). Once downloaded, open the AcrobatDCWebWWMUI.dmg file. (Please note: if the Service Desk closes your request and you do not receive an email from Adobe, please check the following folders: Inbox, Clutter, Deleted Items, Spam, and Junk. Then follow the installation instructions included in the email from Adobe. After you’ve successfully installed a plugin or extension, if you can’t locate it, go to My Exchange, select the extension, and navigate to the section Where to find it. Follow the onscreen instructions to complete the install. Before you install the new version, we recommend that you first uninstall Adobe Acrobat Pro 2017 ( uninstall Adobe Acrobat Pro for Mac/ uninstall Adobe Acrobat Pro for Windows). Select Buy for these plugins and then follow the onscreen instructions to install them. Once your request is submitted, you should recieve an email from Adobe with installation instructions. However, if you need all the features included with Adobe Acrobat Pro DC, please submit a request to OIT as Adobe has changed their registration process. If you don't need the robust toolset provided with Acrobat Pro DC, we recommend that you install a new version of Acrobat Reader ( install Adobe Reader DC for Mac/ install for Windows). You can learn more about Acrobat Pro DC's features here or refer to the chart below for an overview: Download Adobe Acrobat Pro DC for Windows now from Softonic: 100 safe and virus free. Both applications provide Digital ID (Signatures) which can be found under the Certificates tool. On your Mac, open up a Chrome window or a new tab and go to the official Adobe download page for the Reader app for Mac. The following comparison chart lists common features for Acrobat Reader and Acrobat Pro. The current version of Adobe Acrobat Pro 2017 will be expiring on December 1st and will need to be replaced with Adobe Acrobat PRO DC. Adobe Acrobat is not present then download and install the new version.
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